**Due to the Chinese New Year, we will be unable to ship out painting kits from 2/8-2/24. Shipping will resume on 2/25. Any orders placed during this period will be placed in the mail starting 2/25. Order before 2/1 to be sure your PWD is in the mail before the holiday. We're so sorry for the inconvenience.**
Hey Paint With Diamonds friends!
As you all know well by now, we custom print our diamond painting kits at overseas facilities. Our primary factory and warehouse are both located in Nanjing, China. We manufacture and ship from Asia simply because doing so in the US would elevate costs significantly. We strive to keep our kits affordable while still offering exclusive designs you can only find on our site (and actually compensating artists!), so we've elected to employ one of China's most safe and reliable diamond painting factories.
Now, we went through great pains to find a supplier that's both ethical in their treatment of workers and reliable when it comes to shipping. We work with our amazing Chinese colleagues on a daily basis - they are literally the hardest-working people you'l ever meet. In fact, in China it's customary to work constantly - 7 days per week - to deliver quality products across the world.
As a celebration of their hard work, most of China shuts down during Chinese New Year for 2 whole weeks - it's sort of like taking a 2-week vacation at work and looking forward to it excitedly, except our Chinese colleagues don't even take weekends! So the entire country goes dark from about 2/8 - 2/25, and this includes our warehouses.
Unfortunately, this means that any orders placed during this period (2/8-2/25) will take a bit longer to get sent out. According to our Chinese partners, shipping will pause on 2/8 and resume on 2/25. So if you place your order on 2/10 for example, it will likely ship out from China closer to 2/25-2/26. To be certain your PWD is in the mail before the holiday, we recommend you order before 2/1.
I personally can't imagine working as hard as our Chinese friends do. 7 days per week, 24 hours per day. It's remarkable. While it's very unfortunate that shipping will be paused for so long, we understand that everyone needs a rest at some point. During these two weeks, our colleagues will go back to their hometowns, spend much-needed quality time with their families, and just enjoy a bit of relaxation that we all deserve.
So all of that said, we're so so sorry for the inconvenience this causes. We're so thankful to our customers, and will work double time when shipping resumes to get packages out as soon as possible.
US Shipping Coming Soon!
We totally understand that the shipping times are miserable guys. We're busting our humps to find a US-based shipping provider that's reliable and fast for you guys! We're eager to give you PWD quality kits in 2 days or less from Amazon!
What To Do In The Meantime
Did you need another excuse to be glued to your smartphone? Cross-Stitch World is a hidden gem in the iTunes and Android app stores that allows you to complete beautiful cross-stitch patterns on your tablet or mobile device without threading a needle or pricking a finger!
Download iPhone App --> Tap Here
For Android users out there we recommend a different app called Cross Stitch! Same principle, except with more features!
Download Android App --> Tap Here
Note: We are NOT affiliated at all with Cross-Stitch World or Cross Stitch. We just think they're awesome apps and hope you'll think the same!
Paint With Diamonds!